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Concrete Heads Director interviews a Nurse, A Bin Man and A Bank Worker to find out what really happens when consultants and managemnt make Lean Sigma 'improvement' decisions detached from the job itself.
Lean Sigma change implementation long term issues are presented in relation to modern social and tecnological advancements against a back-drop of historical context to question todays poor management.
Bin men, Nurses and bankers expose the impact of accounting based consulting decisions at Gemba.
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