| Free materials can be downloaded directly from the link on the site once you have logged in / created an account. Purchased Items will be available from a secure link sent to your inbox, it is therefore essential that your e-mail address entered in your log in details is correct. Some of our packages are big files (approx 9MB) and will take a minute or two to download over a broadband connection. If there are any problems with the download, we will be pleased to provide you with an additional link to ensure you recieve the products you have purchased. We do not offer refunds on, or a facility to return, electronically delivered goods - the information provided is an account of our experience and we cannot and will not guarantee satisfaction. |
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